The United States Citizenship and Immigration Service (USCIS) offers tools to protect users of its services from fraud.
Protecting immigration processes is a USCIS priority, which is why they have developed various options to avoid fraud in immigration procedures, and methods to report possible fraud.
The first step to protect immigration processes is to know which people and organizations can help resolve doubts. The USCIS has a wide range of online services where you can address any type of doubt. Below are some links on the most frequent topics and doubts in this type of process:
- Questions and answers about general questions, about appointments, calculation of fees, creating an online account, submitting requests online, among others.
- Login to the online platform check case status.
- Address change for foreigners.
- Calculator of the processing times according to each process.
- Emma, the virtual assistant.
On the other hand, the USCIS recommends that if you receive a suspicious email regarding an immigration process, it should be forwarded to the USCIS Webmaster mailbox: USCIS.Webmaster@uscis.dhs.gov.
Likewise, USCIS suggests that victims of any scam related to immigration processes report the fraud to the Federal Trade Commission (FTC). It is possible to file a complaint online or by calling 877-FTC-HELP.
Or file a complaint from your state. You can consult the list of offices in each state, where the report can be made: https://www.uscis.gov/es/fraude-estafas-y-fallas-en-el-desempeno/evite-las-estafas-de-inmigracion/reporte-estafas-de-inmigracion
If you don't get answers to your questions, USCIS users can call USCIS Contact Center.
